Webinar: Mastering Direct Store Delivery for Food & Bev with Sage ERP X3

Deliver sales and profits

Deliver sales and profits

Mastering Direct Store Delivery for Food & Bev with Sage ERP X3

Join us for a free Webinar
Friday, March 20, 2015 at 11:00 am CDT.


Register now!
https://attendee.gotowebinar.com/register/7851484255973751298

The Direct Store Delivery (DSD) segment of the food and beverage market is full of great companies who are limited by unnecessarily inefficient processes. Potentially unseen bottlenecks like truck loading, driver scheduling, customer routing, and the inability to perform transactions on location–like deliveries, returns, returns, credits, exchanges and payments–can limit the growth of these otherwise innovative companies.

Learn how to win new food and beverage manufacturing and distribution deals with Sage ERP X3 and xkzero Mobile Commerce–a combination that turns these operational limitations into great competitive advantages.

Find out how to supercharge your food and beverage marketing campaign by integrating a market-defining solution to automate route sales, deliveries, inventory controls, mobile payment acceptance and more into your processes.

In this Webinar, you will learn about these key points:

  • How grocers value direct store delivery
  • How comprehensive in-store automation works
  • Benefits of DSD
  • Best-fit industries for DSD
  • Back-office ERP benefits

The event will also include a high-level overview of the ways xkzero Mobile Commerce would be used by both an administrator and a driver/sales rep, and include use-case examples of the unique intelligence gathering features of geo-coding, photo-enablement, and more.

Space is limited so we encourage you to register now.  ​https://attendee.gotowebinar.com/register/7851484255973751298

After registering, you will receive a confirmation email containing information about joining the webinar.

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About xkzero

xkzero is a Chicago-based software company dedicated to revolutionizing the way people work.   We believe that people perform best when they are confident, informed, and have a high level of trust in the tools they use. xkzero builds solutions designed for the best possible user experience, engineered in a flexible way to accommodate the needs of each individual and we adapt to the precise business rules that can vary industry by industry, company by company.

xkzero can help you discover a whole new dimension of selling, operations and business intelligence. We focus on the way your people interact with customers and suppliers, and interact with each other. We can help you change the way your business processes and reports business activity as it happens.

For more information about xkzero please contact us at info@xkzero.com or call 847-416-2009.

Direct Store Delivery (DSD) Basics

According to the Grocery Manufacturers Association (GMA), Direct Store Delivery (DSD) accounts for 24% of all grocery sales–and 52% of store profits. We think this represents a tremendous opportunity for independent food and beverage producers and distributors. Before investing in Direct Store Delivery technology, though, it’s important to understand the essentials of this approach to wholesale distribution.

See the blog post by xkzero,
What is Direct Store Delivery (DSD)?
for a more in-depth explanation
of this method of goods distribution.

DSD is the process of getting goods into retail stores by delivery reps that regularly fill shelves with their products, take payments, and manage merchandising. This differs from the system in which a manager must place orders a week or two before delivery, requiring blind anticipation of product needs that may change. Once the shipment arrives, the store employees are responsible for refreshing and rotating the stock as well as setting up displays and making sure the items are neatly faced.

Suppliers who use DSD have more efficient way to get products into stores quickly, though, so they can keep shelves filled with the products that customers demand, which can change with little notice. Regularly visiting stores also gives delivery reps the opportunity to change promotional offerings to meet these fluctuating needs. Another benefit to being on site is the ability to control the appearance of cases and refrigerators to make sure their displays are visually appealing.

Who uses DSD?
Approximately one quarter of all edible goods sold in stores arrive via DSD. Some of the market leaders are carbonated beverages, bread and baked goods, milk, salty snacks, beer, and frozen prepared foods. Non-food and beverage categories that also successfully use this method of distribution are propane, oil and gas, uniforms, and linens.­­

What does a DSD system require?
A supplier that uses DSD may also have a production center, but not always. They all have a distribution center and trucks, and must have a transportation planning system to determine the best routes, manage driver schedules and dispatch them to the proper locations. They will need to be prepared to adapt to dynamic plans that can change daily or even seasonally, such as an ice cream supplier, which will have increased delivery stops in the summer months. Of course having a fleet of trucks also requires having maintenance and safety guidelines in place such as pre-trip inspections and routine check-ins.

To learn more about how xkzero can help drive sales and profits for your distribution business, please contact us at info@xkzero.com or 847-416-2009.

You’ll also find more about DSD on our website at http://www.xkzero.com/mobilecommerce/

 

 

A Direct Store Delivery (DSD) rep is much more than a driver.

In-store intelligence gathering provides management eyes and ears on the street

In-store intelligence gathering provides management eyes and ears on the street

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A Direct Store Delivery (DSD) representative does not simply drive boxes from one location to another. This person’s job supports a company’s merchandising, marketing, accounting, customer service, and yes, delivery efforts. Even before leaving the warehouse, he or she has series of responsibilities. Each day, they are required to undergo a vehicle safety check process, review orders and retrieve inventory, stack boxes onto a hand cart, then load them into the truck. Then, to ensure they fill all the orders in a timely manner, they must determine a route plan based on customer demand-driven urgency as well as a geographically efficient stop sequence.

See the blog post by xkzero,
What is Direct Store Delivery (DSD)?
for a more in-depth explanation
of this method of goods distribution.

Once at the store, the rep doesn’t simply drop packages at the door. If, for example, the product is in the food and beverage category, he or she sets cans on the shelf, slides milk cartons into the refrigerator or places boxes of popsicles in the freezer, in an orderly and visually appealing manner. They also remove any damaged product, rotate cans or cartons so the oldest items face front. When applicable, the check the case temperatures, troubleshoot if possible, and report repairs if necessary.

The delivery rep is the one who hangs new marketing materials, and removes any outdated ones. They also collect payment for items delivered, and must make sure electronic transactions and cash payments reach the accounting department.

Store Layout: Unlike a delivery system in which the store employees decide how to set up a display, with DSD a supplier strategizes how to adapt to a store configuration, and maximize the effectiveness of merchandising and promotional signage.

When there are varying layouts, a display case with strong visibility in one store may be crowded into a corner at another shop. However, since the delivery rep visits the store regularly, he or she can have more control over product placement.

Further, delivery reps may also be responsible for gathering competitive intelligence on merchandising, pricing, and promotions from the retailer. All of these in-store responsibilities entail a great deal of interaction with store managers and other employees. This means a delivery rep serves as the face of the company, and their interpersonal skills could influence relationships between the supplier and retailer.

After a long day of wearing all of these hats, back at the warehouse, they count the remaining truck inventory to reconcile the number of items delivered. It can be exhausting just thinking about all of the running around, dealing with traffic, moving heavy items, safety checks, and meeting schedules—all with a smile on the face. Yes, the DSD rep does so much more for a company than deliver goods.

To learn more about how xkzero can help drive sales and profits for your distribution business, please contact us at info@xkzero.com or 847-416-2009.

You’ll also find more about DSD on our website at http://www.xkzero.com/mobilecommerce/

 

DSD can be a retailer’s dream.

 

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Direct Store Delivery (DSD) is such a treat for many retailers. Delivery reps take on a lot of the work, replenishment can happen on the spot, payment terms never hold up the sales process, and they provide a personal link to the supplier.

Labor Cost Savings for Retailers
A supplier’s DSD rep takes care of a lot of the work that retailers would otherwise have to shell out hourly wages for employees to handle. These retail workers only have to rotate stock, face shelves, maintain displays, and keep promotional signage for products provided by suppliers not using DSD.

According to a survey by GMA and AMR Research (2007), “reduced merchandising labor requirements” and “someone else taking care of replenishment” were the top two benefits of the DSD process. This was followed by the “ability to quickly implement store-level assortment,” “improve the customer experience,” “increased ownership of the supplier for product at the shelf,” and “faster cash returns.”

See the blog post by xkzero,
What is Direct Store Delivery (DSD)?
for a more in-depth explanation
of this method of goods distribution.

Payment Terms
Although many stores choose to pay on the spot, with DSD, retailers can receive new product now and get billed later. Shelves can even be replenished several times before payment is due, which keeps the cash flowing.

Replenishment Needs
DSD products are often impulse buy items, so they easily fly off the shelves—especially when displayed with promotional signage. Stores can alert the supplier’s rep to bring an extra case of soda, for example, or make an unscheduled delivery if stock is unusually low.

Personal Connection
Since reps make frequent stops at a location, they have an opportunity to connect with the store and its employees, and have a better sense of customer needs. This personal interaction between delivery rep and store manager is also a valuable link in strengthening the business relationship.

To learn more about Direct Store Delivery and how xkzero can help drive sales and profits for your distribution business please contact us:
info@xkzero.com or 847-416-2009.

You’ll also find more about DSD on our website:
http://www.xkzero.com/mobilecommerce/