Bar Code Scanning Can Be A Royal Pain

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Implementing bar code scanning can be a royal pain. It doesn’t have to be, though.

With iSales 100 Enterprise Edition, we made the process of implementing bar code scanning easy as pie.

  1. Purchase Linea Pro scanners by Infinite Peripherals. These devices can be purchased from a multitude of different sources on the web, including an active used market. At the time of purchase, please consult with us to confirm current recommended devices.
  2. Charge the device and attach it to your iPhone, iPad or iPod Touch.
  3. Start an order in iSales 100.
  4. Scan merchandise.

Is it really that simple? Yes! Here’s a brief video where I show you how to do this:

How did xkzero make this so simple? We partnered with the finest quality maker of point-of-sale (POS) and point-of-presence (POP) devices in the world to integrate a bulletproof solution into iSales 100 designed to work correctly every time from the first plug-in.

By only working with the best partners, we’re able to keep our commitment to deliver applications that are not only flexible and powerful, but provide the reliability you need for peace of mind.

xkzero believes that people perform best when they are confident, informed, and have a high level of trust in the tools they use. Our solutions are designed for the best possible user experience, engineered in a flexible way to accommodate the needs of each individual. They are also adaptable to the precise business rules that can vary industry by industry, company by company.

If you would like to see how xkzero can help you discover a whole new dimension of selling, operations and business intelligence, we’d love to hear from you.

Call us at 847-416-2009 or email us at info@xkzero.com.

Infinite Peripherals: Streamlining Warehouse Operations with Mobile Devices

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xkzero Technical Services featured client solution:
Infinite Peripherals

Infinite Peripherals provides mobile point of sale (POS) devices to 30% of the top 20 U.S. retailers. As the premier manufacturer of mobile scanning, printing and payment swipe devices for Apple, Infinite Peripherals once had slow, paper-based manual warehouse processes that didn’t integrate with their Sage 100 ERP. As the products began to proliferate in the marketplace, the management team knew that to keep up with the continued demand, they needed better solutions.

Here is the story of why the company decided to hire xkzero to create customized software to meet the challenge, and also add some of its existing iOS apps into the mix. In the article below, “Streamlining Warehouse Operations with Mobile Devices,” originally published in July 2014 on the web site The BarCode News, Infinite Peripherals President Andy Graham writes about the partnership’s positive impact on operations.

Please note the bold, italicized text interspersed throughout the story below, and the introductory paragraph above was not included in the original article. It represents commentary by xkzero team members, and does not necessarily reflect the opinions of Infinite Peripherals.

In 2009, as Infinite Peripherals, Inc. (IPC) entered the mobile POS industry with its Linea Pro® (the first-to-market iOS peripheral), the company began experiencing significant growth and business opportunities. With increasing adoption of mPOS over the years, IPC rapidly expanded, outgrowing its warehouse and internal data systems to manage increasing inventory and order flow.

After six years in its former offices in Arlington Heights, Ill., IPC moved in December 2013 to a new corporate headquarters in Elk Grove Village, Ill. At 25,000 square feet, the new office and warehouse are triple the company’s former space, and are located in an industrial park minutes from O’Hare International Airport, through which most of the company’s products are shipped, as well as easily accessible from downtown Chicago.

Infinite Peripherals runs Sage 100 ERP to manage the wholesale distribution part of its business from end-to-end.

Built from raw space and designed by NELSON Chicago, the new offices feature a sleek, forward-thinking look that recently earned a RED Award from the Illinois Chapter of the International Interior Design Association (IIDA) for exemplary design.

Opportunity to Mobilize
The larger warehouse and corresponding surge in market demand presented an ideal opportunity for IPC to put its own devices, including the Linea Pro and Infinea Tab M™, to work to manage the business and streamline operations. The Linea Pro and Infinea Tab M, which both include a barcode scanner and magnetic stripe reader, attach to an iPod touch® and iPad® mini, respectively, and run on custom software to perform a variety of tasks.

infinite-peripherals2

Previously, the warehouse used a manual, paper-based system, which not only was time-consuming but also subject to occasional human error. Knowing the power and capabilities of its own products, IPC chose to eliminate this system entirely in favor of electronically gathering and recording data via the iPod touch and Linea Pro or the iPad mini and Infinea Tab M.

To make this happen, IPC partnered with xkzero, a software developer who already was using IPC devices with ERP business management software for data collection for its own customers. The software group shadowed IPC warehouse employees to experience firsthand and understand the typical work process, business needs and potential snags. xkzero then built a software framework that included the Apple® devices and IPC peripherals, incorporating a step-by-step replacement of what IPC warehouse staff formerly was doing manually.

With the paper-based system, employees facing special cases communicated via written notes, which were shared back and forth to keep operations moving. xkzero had to determine a way to incorporate this communications tool within the software to facilitate efficient workflow. Now, the notes are electronic and stay with the product throughout the entire process so that they are easily and quickly found, read and managed.

Due to the intuitive, user-friendly nature of the iPod touch and the iPad, along with the step-by-step software, training on the new system was remarkably rapid, only taking about two hours to familiarize the six-person IPC team with the automated, electronic process.

 xkzero fully automates the Pick, Pack and Ship processes for Infinite Peripherals, and also completes small parcel shipping by passing along the shipment information, including dimensions and weights, to Starship by V-Technologies. 

From start to deployment, it took xkzero approximately seven months to build the software infrastructure to communicate with the iOS device; and once the framework was set, the implementation process only lasted about two months.

Win-Win
Today, IPC handles inventory receipt, organization and picking; labeling (using the company’s DPP-450 mobile printer) and shipping; serial number tracking; and quality control with its new mobile platform. Currently, five IPC devices are used in the warehouse, including a new IPC product that is undergoing testing prior to launch.

Upon eliminating paper in the warehouse, the company had to determine a new way to identify boxes and shipping containers before they were labeled. In the past, staff would attach a picking list to boxes so that they knew their location. The team now uses its own mobile printer to create labels with a barcode; these labels are affixed to the boxes and can be easily scanned to identify contents and order details.

Infinite Peripherals Sage 100 ERP system users don’t waste unnecessary time navigating menus or failing to find what they are looking for fast enough because they use GetX-Universal Search for Sage 100 ERP by xkzero.

The mobile solution in the IPC warehouse enables the company to ship between 2,000 to 5,000 devices each week. Currently, there are approximately 400,000 IPC devices on the market, primarily in the retail, restaurant and hospitality sectors.

Infinite-peripherals3Using its own devices, IPC has benefitted from a 25 percent increase in productivity in the warehouse, along with reduced employee errors and significant time and cost savings.

With the advancement in technology and the rapid pace of business, opportunities for mobility have never been greater. It’s important to prioritize projects like this and develop a smart system now to be best prepared to be competitive in the future.

Infinite Peripherals equips their sales reps with iSales 100, the native sales app xkzero built exclusively for Sage 100 ERP. When IPC’s sales team members meet with major retailer customers, they now have easy access to the answers to all the important questions about information housed in their ERP. And they are ready to take an order or leave a quote any time, anywhere.

Article written by Andrew Graham, President & Co-Founder, Infinite Peripherals, Inc.

Original Article:
Graham, Andrew. “Streamlining Warehouse Operations with Mobile Devices.” BarCode.com The BarCode News, Web. July 2014.

About Infinite Peripherals, Inc.
Since 1993, Infinite Peripherals, Inc. (IPC) has been fueling mobility with cutting-edge mobile peripheral devices, receipt printers, mechanisms and receipt printer-related components. Numerous major retailers in the United States are moving to mobile POS with IPC’s Linea Pro® and Infinea Tab®, helping to transform shopping, drive traffic and increase customer conversion rates. Anticipating trends and pre-empting solutions for a constantly evolving business landscape, IPC enhances operations in retail and other industries, including healthcare, hospitality, transportation, warehouse and logistics, entertainment and security. For more information, please visit www.ipcprint.com.

 

 

Apple Offers Work Around for iOS 8.01 Snafu

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Normally a .01 release is intended to provide bug fix relief discovered by early adopters. Apple is in big scramble mode as iOS version 8.01 appears to torpedo not only cellular service, but touch ID and the new health app as well. While Apple expects to have this fixed with 8.02 in the coming days, the good news is that a work around exists to restore iOS 8 via iTunes. Instructrions can be found on Apple’s web site. http://support.apple.com/kb/HT6487?viewlocale=en_US&locale=en_US

iOS 8 restore workaround from Apple

iOS 8 restore workaround from Apple

Is iSales 100 Version 3 the Most Flexible Mobile Sales App? — You Decide

iSales 100: Meeting Unique and Individual Mobile Sales Needs

iSales 100: Meeting Unique and Individual Mobile Sales Needs

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As xkzero rolls out iSales 100 version 3, we continue to be true to our commitment to build the most flexible and powerful platform to automate mobile ERP, allowing you to realize your mobile vision of better customer collaboration, better empowered sales reps and a newly heightened reality of customer satisfaction.

iSales 100 is anchored by a native integration. We built our own high performance web services specifically for Sage 100 ERP, the business software that after 30 years is still the most widely used and best known system for companies who’ve outgrown Quickbooks or other starter systems.

iSales 100′s flexibility is managed directly in Sage 100 ERP. What that means for you is that it looks and behaves like all of the other Sage 100 ERP modules you already own. No fancy terminology. No complicated installations. You won’t need an IT department or technical consultants to set up or manage iSales 100. Within that module you can create almost any rule imaginable to provide each user with the best, most personalized mobile experience possible.

Here are some of the new controls you can create for each user with iSales 100 version 3:

  • What types of transactions does the user have permission to create? Orders, quotes, invoices, credit memos? You decide.
  • Should that user’s orders be automatically placed on hold in Sage 100 ERP? You decide.
  • How about signatures? Do you want that person to be able to obtain signatures? You decide.
  • Should that user be able to add a new customer on-the-fly from their mobile device? You decide.
  • Modify the ship to address, or override the salesperson getting credit for the sale? You decide.
  • Display only Customer Memos for this user, or allow them to also add a Sales Order memo (into the very same memo function you already maintain in Sage 100 ERP)? You decide.
  • What if the user…is one of your customers? Should this customer use iSales 100 as a mobile B2B sales app?
  • Have you set up enough protection over sensitive data in order to feel comfortable trusting the useror trust yourselvesto risk giving them all the information accessible on an app (instead of more limited data access on a website or via phone call)? You decide.
  • What about customer purchase history? How many months back will you be able to access, or will you always have to wade through15 years of data? You decide.

There are many more decision points built into iSales 100 and each one of those options is designed to ensure that your user—whether he or she is a salesperson, executive, customer service rep, or even your distribution customer—gets the best possible experience from their mobile app.

Now, just two short years after xkzero first pioneered native iOS sales apps for the Sage North American market, an increasing number of choices are available. This is a good thing. It means you have the opportunity as consumers to evaluate who has the most powerful, easiest to use, and flexible sales app that a distributor, manufacturer, or other type of business could hope for. You get to decide.

A free download of the app is available on our website.  Login is Demo and the password is password.

For even more information about xkzero and iSales 100, or to schedule a personalized demonstration please contact your Sage business partner, email us at info@xkzero.com or call us at 847-416-2009.

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xkzero Mobile Commerce–Automated Sales and Direct Store Delivery

Chicago, IL (PRWEB) June 11, 2014

xkzero, a Chicago-based software developer, today released the general availability of its new mobile sales and delivery application, xkzero Mobile Commerce. Mobile Commerce is designed for companies with direct store delivery (DSD) type requirements, and automates vehicle loading and scheduling, route and driver/sales rep assignments, pre-sales, delivery, product exchanges, returns, truck transfers and payments.

Equip your drivers for success

Equip your drivers for success

Paul Ziliak, co-founder of xkzero made the announcement from the floor of the FMI Connect/Interbev 2014 tradeshow in Chicago, attended by approximately 15,000 food and beverage-related industry professionals, many of whom rely on the DSD that xkzero Mobile Commerce serves. DSD is especially relevant to manufacturers and distributors of bread and baked goods, fresh produce, carbonated beverages, energy drinks, milk, dairy and ice cream, salty snacks, beer, wine and spirits, and prepared foods.

“Other industries will need this technology, too. We expect to serve any company with a dispersed sales force—and especially those that deliver their own products. xkzero Mobile Commerce has the tools for best-in-class sales, delivery and customer service, and is instrumental to building brand loyalty. As a product that is already live with a large distribution and delivery company, we are already seeing the results–xkzero Mobile Commerce is a sales and profit generating machine,” said Ziliak.

xkzero Mobile Commerce is a native iOS (Apple iPhone and iPad) application which allows for offline processing. Technology highlights include signature capture, geo-coded transactions and the ability to print documents such as invoices and proof of delivery forms. Custom survey functionality is another standout feature built into xkzero Mobile Commerce. It enables companies to create their own forms to automate vehicle inspections, gather retail and competitive intelligence, and survey customers. Also, any survey question can include a photo with tags. Reports can then be run on survey data–including photo tags–to target any customer, competitor, or operational information desired.

xkzero Mobile Commerce was engineered to integrate with Sage ERP X3 and will support other Sage ERPs such as Sage 100 ERP and Sage 500 ERP. Ziliak said, “Everything about the design was built with the manufacturer and distributor in mind, including the ability to plug it in to any ERP or accounting system. Although xkzero is a certified Sage developer, our company can create solutions for other ERP markets, too.”

About xkzero
xkzero provides Mobile ERP leadership and supply chain optimization for small and mid-sized distribution and manufacturing companies. Specializing in Sage ERP X3, Sage 100 ERP and Sage 500 ERP, xkzero’s published apps include iSales 100, GetX Universal Search for Sage 100 ERP and now xkzero Mobile Commerce. http://www.xkzero.com/MobileCommerce

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xkzero to Exhibit at Interbev 2014

xkzero To Exhibit At Interbev 2014 – Booth 5415

xkzero is excited to announce its participation once again at the Interbev tradeshow at McCormick Place in Chicago (our home town!) June 10-13, 2014. InterBev 2014 will co-locate with FMI Connect, United Fresh, PMMI-Pack EXPO Possibilities in Packaging Innovations and U.S. Food Showcase. 15,000 innovators from every channel of food and beverage retail and wholesale distribution are expected, making this event the center of the this industry’s universe for that week.

xkzero will be previewing xkzero Mobile Commerce, the new solution geared to meet the mobile sales, delivery, route selling, load management, intelligence gathering and other key operational functions for growing distributors. The target industries for the new mobile platform, which is built to integrate with major ERP and accounting software packages include bakery, wine and spirits, dairy, ethnic foods, snack foods and more.

Here is a two-minute preview video showing some of the capabilities for xkzero Mobile Commerce:

xkzero Mobile Commerce

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For more information about xkzero and xkzero Mobile Commerce, please contact us at info@xkzero.com.