The Only Time Universal Search Matters in Your Accounting System

People ask us when it’s a good time to use GetX, our so-called universal search tool for Sage 100 ERP.

This is what we tell them: “Use GetX when you know what you’re looking for.” Also, when what you’re looking for is not calculated data, there is a good chance GetX is the way to go.

In other words, if what you’re seeking is actually in the system (as opposed to a report or a graph that gets calculated when you run a report or a dashboard), GetX can likely provide the information, and more choices about what to do with it, faster and with less hassle than the way you’re using Sage 100 ERP today.

GetX - When You Know What You're Looking For

GetX – When You Know What You’re Looking For

It’s a whole new way of thinking about your system. A better way. Better not in the sense that every single little thing you do will be improved, but better in the way that everyone on your team, by using universal search, will be more confident with Sage 100 ERP. They will work faster, find it easier to detect and correct data errors in the system, and be more confident using the system.

Consider why we use Google in the first place. We turn to Google because when we know what we’re looking for, we likely don’t want to type this in more than once: http://www.whattheheckis07rt7thisiml00king4.com/donttryme/

The same holds true with another huge collection of data—your accounting/ERP system. Whether your Sage 100 ERP database is 255 million MB or 1.5 TB, universal search will make your system better.

While others navigate menus, folders, tasks, screens, tabs, and buttons, GetX users simply enter the data they know they are seeking and immediately start taking action.

Which do you think is faster? Which do you think is better for customer service, or internal communication? If you were training a new employee to use your Sage 100 ERP system, do you think they would gain more confidence, faster, if they could rely on a search tool similar to Google?

By comparison, traditional navigation seems a little like keeping the data behind a bolted door with 5 padlocks.

GetX Search for Sage 100 ERP by xkzero. You might be pleasantly surprised by what you find.

Contact us at info@xkzero.com or 847-416-2009 with any questions!

 We offer a no obligation, 30-day free trial. Installing GetX is a snap.  

In Customer Service, Does Speed Matter?

facebooktwittergoogle_plusredditpinterestlinkedinmail

To your customer, speed just might matter. In our social media-driven world, customers expect you to be able to respond immediately to their requests.

So if you’re dinking around the menus and screens of your order entry system, hunting and pecking for the information your customer needs, don’t assume they’re happy to wait.

Fortunately for users of Sage 100 ERP, you’ll be able to respond to your customers in a snap with GetX. If you haven’t had the experience of a Google-like tool in your system, you’re making your customer wait unnecessarily. Contact xkzero at info@xkzero.com or call us at 847-416-2009 for your free trial.

If you would like to learn how xkzero can help bolster your customer service department, please call us at 847-416-2009 or email us at info@xkzero.com.