Steps to Uninstall GetX

At the conclusion of your trial period, if you choose to proceed without GetX for Sage 100 ERP, you can uninstall the application by following the steps below.

Looking for instructions to install GetX?  Click here.

After the basic steps, we have added some helpful notes, so please read all the way down.

To uninstall GetX, the steps are as follows:

1. First, you need to ensure that the Scheduled Task for indexing is removed.

NOTE: If you have never set up GetX for indexing, you can skip this step.

You can remove indexing as a Scheduled Task either through the Sage 100 server, or via Windows.

Sage 100 Server Option:
Log onto the Sage 100 server.
- Navigate to the GX folder where MAS90 is installed: …\MAS90\GX\Service\
- Right-click ‘GetXIndexingService.exe’ and ‘Run As Administrator’
- Under ‘Windows Service’ set the Schedule to ‘Never’ and hit ‘OK’

Windows Option:
- From Windows ‘START’ go to Control Panel > Administrative Tools > Tasks Scheduler
- Delete ‘GetXIndexingService’

2. Once the service is removed, you can remove the module like any other Sage 100 module.

To remove the GetX module from Sage 100, follow these steps:

a) From Sage Desktop go to Library Master > Company Maintenance

b) Select a company where GetX is Activated and hit ‘Remove.’ Check the box for GetX and then hit ‘Proceed.’ Repeat for all companies for which GetX is activated.

NOTE: The ‘Remove’ button is disabled for the company for which you are currently logged in. You may need to switch your user to another company.

c) Go to Library Master > Setup > System Configuration. Hit the ‘Uninstall’ button on upper right. Select ‘G/X’ and hit ‘Delete.’

To clean up any remaining files, remove the …\MAS90\GX folder.

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***NOTE: On occasion, for reasons we don’t understand, Sage will not allow you to delete the company data for GetX even though you are not in that particular company.

At that point, the only thing to do is to manually delete the data. We recommend renaming the folder …\MAS90\MAS_ZZZ\GXZZZ (where ZZZ is the 3 letter company code). Then, if everything goes well you can delete it. This is simply a precaution.

Once this is done you should be able to Uninstall the module from System Configuration.

Please let us know if you have any further difficulties!

At xkzero, we believe that people perform best when they are confident, informed, and have a high level of trust in the tools they use. xkzero builds solutions designed for the best possible user experience, engineered in a flexible way to accommodate the needs of each individual and adaptable to the precise business rules that can vary industry by industry, company by company. If you ever find us failing to deliver on that, please let us know!

Contact us at info@xkzero.com or 847-416-2009 with any questions!

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About Paul Ziliak

Paul Ziliak, co-founder of xkzero has helped conceive and launch mobile sales and delivery automation apps for smart phones and tablets. Designed for mid-sized and growing manufacturers and distributors, the xkzero brand apps leverage the power of popular back-end ERP and accounting systems. A registered CPA and former auditor, Paul has spent 20 years designing and implementing ERP and accounting solutions using Sage 100, Sage 500 and Sage X3 in industries such as food and beverage, wholesale distribution, and numerous discrete manufacturing environments. Paul lives in Chicago and is a married father of three sons. An active leader in Illinois CPA Society networking events, Paul has also coached youth baseball since 2007. Websites: www.xkzero.com Blog: www.erpappsblog.com Social media handles: @PaulZiliak @erp_apps