In Customer Service, Does Speed Matter?

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To your customer, speed just might matter. In our social media-driven world, customers expect you to be able to respond immediately to their requests.

So if you’re dinking around the menus and screens of your order entry system, hunting and pecking for the information your customer needs, don’t assume they’re happy to wait.

Fortunately for users of Sage 100 ERP, you’ll be able to respond to your customers in a snap with GetX. If you haven’t had the experience of a Google-like tool in your system, you’re making your customer wait unnecessarily. Contact xkzero at info@xkzero.com or call us at 847-416-2009 for your free trial.

If you would like to learn how xkzero can help bolster your customer service department, please call us at 847-416-2009 or email us at info@xkzero.com.

This entry was posted in GetX Search, Revolutionize ERP, Sage 100 ERP and tagged , , , , , , , , , by Paul Ziliak. Bookmark the permalink.

About Paul Ziliak

Paul Ziliak, co-founder of xkzero has helped conceive and launch mobile sales and delivery automation apps for smart phones and tablets. Designed for mid-sized and growing manufacturers and distributors, the xkzero brand apps leverage the power of popular back-end ERP and accounting systems. A registered CPA and former auditor, Paul has spent 20 years designing and implementing ERP and accounting solutions using Sage 100, Sage 500 and Sage X3 in industries such as food and beverage, wholesale distribution, and numerous discrete manufacturing environments. Paul lives in Chicago and is a married father of three sons. An active leader in Illinois CPA Society networking events, Paul has also coached youth baseball since 2007. Websites: www.xkzero.com Blog: www.erpappsblog.com Social media handles: @PaulZiliak @erp_apps